What is the Minimum Order Quantity?
We accept all order requests starting from 1,000 units. Please reach out to us for special requests with smaller MOQ.

What is the lead time for one order?
For the smallest MOQ that we accept (1,000 units), the lead time could be broken down into 2 phases: sample production and order production:
– Sample production: depending on the complexity of the item, the lead time could go anywhere between 2 and 4 weeks
– Order production: the minimal lead time is 4 weeks

What are your payment terms?
We usually quote in EXWORKS and FOB prices and then take a 30% deposit and L/C at sight or T/T.

How does Minh Tien Ceramic pack and ship products?
For most orders, products are individually packed (individual protective layer + carton box) then put inside the shipping box. Packaging prices are usually included in our quoted prices.

How are your products different from other Vietnamese manufacturers?
Unlike other Vietnamese ceramic manufacturers, we are both a ceramic sanitary ware and home decoration manufacturer. We provide an all-inclusive service starting from the plaster moulding process to the single-firing step for small MOQ’s. Our team also specialises in slip-casting products requiring 100% handmade processes. Hence, customers can simply come with a request and we make it happen.
We believe in our core values of providing high-quality affordable ceramic products to all households using our 30-year expertise in the field and European equipment. Above all, we maintain a production standard used in Europe in order to manufacture durable sanitary and decoration products.

Can we just provide sketches and designs for a quotation request?
Sure! Make sure to also include dimensions and technical requirements in those designs so we can give you the most accurate quotation.